Waco Title Company Fayetteville Rd, Van Buren, Arkansas

Waco Title Company Reviews

4.8 stars based on 22 reviews

Featured Comments:

• C

  Cheryl Davila

  5.0

  I live out of state and Waco Title went the extra mile to make my closing go through with no problems at all. They are awesome!

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  Response from the owner

  Thank you for your 5 star review! We appreciate your comments!

• S

  Shelly Hall

  5.0

  I moved from Texas and on the way here to Van Buren I had a blowout on the side of road and lost my glasses. I was in tears with my exact anxiety at a level 10 they proceeded to help me do it online with the calmness of Brittany and the staff at Waco title I was very relaxed and calm and I can finally breathe. Iappreciate Britney for doing what she did and as it turned out I had the covid too God is good

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  Response from the owner

  Thank you for your five star review and comments! We were glad to assist you during a challenging time and make your closing stress free!

• R

  Rhonda Black

  1.0

  Very bad experience!!! I have a medical condition that enables me from wearing a mask bc I can barely breathe with one on. I even carry a doctors note. With that being said, as soon as I walked in the door I clearing stated that I was sorry but I will not be wearing a mask & I have a drs note if anyone needed to see it. After I was escorted in the room with my clients I was approached by Tina. She tried to pull me out of the room “needing to speak to me” . I immediately asked if there was a problem with closing & she(Tina) began to tell me no, I needed to put on a mask or go to my car & wait. I reminded her that I have a drs note & she said it didn’t matter I HAD to wear a mask to protect everyone from me incase I was sick. I told her my mask would be to protect me from them & not necessarily to protect them from me! I tried to make her understand that me wearing a mask was for my protection not hers. I told her that If she wanted to feel protected she needed to wear her mask. That me wearing mine will not protect her. She never understood my remarks. I said “you are wrong about me having to wear a mask & I told her she needed to read the Governor’s Proclamation regarding “wearing masks”. After she argued with me I simply asked who her supervisor is & she just kept saying “wow, wow, wow!” She finally wrote down her supervisor name & number on a post it note & gave to me. I went ahead & put on a mask to not make my clients anymore uncomfortable than they currently were. Even though I put it on I wasn’t wearing it properly bc I literally cannot breathe when I do. She didn’t care as long as I had it on my face! While my clients were signing their documents to sell their home & to purchase another one she kept trying to beat a dead horse about the mask. I just asked her if we could just please close so that we can leave. Moral of the story.... Business owners, Management or even Employees PLEASE Educate yourself!!!I pray that she will read the Governors Proclamation. Continuing to remain uneducated has put a bad taste in my mouth regarding Waco Title in Van Buren & certainly left one in my clients mouth. One of the last things my clients said to me before they drove off was how sorry they were for me & that they would not want to close there again & they would absolutely not recommend closing there to anyone!! On a side note I had closed at the Ft Smith office for over 15 years & have never had an issue.

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  Response from the owner

  Thank you for your feedback regarding your recent experience. Our area manager will contact you to discuss this further.

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