WaFd Bank E Deuce of Clubs Show Low, Arizona

WaFd Bank Reviews

3.6 stars based on 22 reviews

Featured Comments:

• L

  Linda Weeks

  5.0

  I had an amazing experience today with Washington Federal Morgan Ramos was extremely kind knowledgeable and helpful above and beyond I would highly recommend not only this branch but all of the Washington Federal I have never had a bad experience in any one of the branches

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  Response from the owner

  Hello Linda, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.

• J

  James

  5.0

  My most recent experience with WaFd Bank prompted me to write a five-star review. My personal experience was way above and beyond my expectations. Not only was the problem solved efficiently, but the source of the problem was also explored, discovered, and will be rectified so that it will not occur again to me or anyone else. My account was transferred when Bank of America sold the Show Low branch to Washington Federal. Since then I have had some problems, misunderstandings, glitches, etc. Most were satisfactorily resolved by a single phone call. Two required a visit to the local branch. Overall, my experience was satisfactory as all the issues were addressed and solved to my satisfaction. Most were routine. The few that were not routine were handled beyond my expectations, such as my most recent experience. I was so happy with the solution that I asked the Branch Manager for the best place to post a review. I usually do not post reviews. I know that nothing is perfect, so I always contact the business for a solution. In this case, I made an exception for services above and beyond the call of duty. I read the WaFd (Washington Federal) reviews here on Fri 2021-12-03 and found that every poor review was given the opportunity to redress their grievances, but never bothered to post a follow-up. In my opinion, this invalidates many of the negative reviews as they may have been solved to the satisfaction of the person that posted the review. IN GOD WE TRUST

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  Response from the owner

  Hello, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.

• P

  Paul Davis

  5.0

  We were in need of a small, additional, and simple checking account. We met with Samantha Richards and she helped us with service that was over and above what was expected. A couple of days later we met with Jeannette Wesson for some notary work and again the service was 100%+. If you are looking for a bank that will go above and beyond the expected service...don't go anywhere else...STOP HERE!!!!... 5 Stars are not enough.

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  Response from the owner

  Hello Paul, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs

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