Watertown Savings Bank - Commerce Park Commerce Park Dr, Watertown, New York

Watertown Savings Bank - Commerce Park Reviews

2.6 stars based on 6 reviews

Featured Comments:

• B

  Bill Dowling

  5.0

  Very clean and impressive on the inside. Had to open a new account and the manager was very helpful.

• P

  Panda Panda

  2.0

  The tellers are friendly. The office staff are dismissive and oddly rushed. The bank is usually fairly empty whenever I go inside. And yet the office employees all seem to talk and act as if they are in a great hurry to be anywhere else. The difference between the tellers and the office workers is like night and day. Bright, helpful, friendly folks up front and sallow-skinned, dismissive, speedsters in the back. I’ve been looking for another bank for two weeks now. After 30 years of banking at WSB, it finally dawned on me that I don’t have to put up with their behavior. I was hoping for a tiny bit of information about my accounts. I was told to go online instead. Why do you have an onsite office if you’d prefer customers use google instead? A bank exists to use our money to make a profit. You’d think the office workers would know this better than anyone. At a minimum, the people who have your money for three decades should at least be able to manage a three minute report. If you’re too busy to tell me about my money, I’ll go elsewhere. Such a shame because I really adore the tellers. But unfortunately they’re not trained to answer the more personal financial questions.

• A

  April Hatch

  1.0

  I have never been so disappointed in a bank in my whole life!! I have been waiting 3 weeks for a check from this place with the funds from my closed account. 3 WEEKS!! And they say that I have to wait longer because it hasn't been 3 months....worst bank ever! 🤬

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