Wells Fargo Bank Us Hwy, Ellenton, Florida

Wells Fargo Bank Reviews

3.1 stars based on 18 reviews

Featured Comments:

• J

  Johnny Morillo

  5.0

  Excellent service and efficient and friendly teller called Kathryn. I appreciate it.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Johnny. It’s wonderful to see that you’ve had such a positive experience with Kathryn. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• E

  Eric Norton

  2.0

  I'm not even waiting my breath. Other than taking your money theybact like your a plague!

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  Response from the owner

  I'd like to know what makes you say this, Eric. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I'll do my best to ensure your concerns are addressed. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social]

• M

  Micah Gaudio

  1.0

  👉 Wells Fargo really doesn't deserve a great employee like Ryan Dutil. In my decade of banking with Wells Fargo he is the only person that actually can do his job correctly with personality and enthusiasm. 💯💯💯💯💯 I would not recommend Wells Fargo to anyone. Your money is not safe. Regional Manager Chris 👎 Becky Branch Manager 👎Wells Fargo Business Overall 👎👎👎👎👎 In short, Wells Fargo could not verify my account address via postal mail so they decide to close my 3rd business account out and send a cashier's check of almost $8,000 to an unverified mailing address.😱🤣😥 Never mind I've been a customer for over a decade with that same address and two other business accounts at Wells Fargo and never once tried to call or email. 🤷 Thousands of late fees and missed payroll they were willing charge me $180 to put a stop payment on the cashier's check. 🤬🤬🤬 But two regional managers couldn't accomplish that either. After speaking with customer service, two other branches, Business Services, anyone I could get to listen... Ryan Dutil was the only person who showed an ounce of care for my situation. Over the 3 hours I've spent in this branch over the last 2 days it sounds like this Branch would fall apart without him here. The tellers are constantly asking him questions are referring to him as the only one who can their questions. Really? Maybe you should double his pay or give him a promotion because if you were to leave you would pretty much need to shut this branch down from what I see. The bureaucracy is so thick here moving my money somewhere else ASAP before they absorb all profits in fees.

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  Response from the owner

  Thank you for your detailed review, Micah. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

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