Wells Fargo Bank Lakewood Ranch Blvd, Bradenton, Florida

Wells Fargo Bank Reviews

2.6 stars based on 15 reviews

Featured Comments:

• J

  Jeff Wall

  5.0

  I have used this branch for over 10 years. I find them to be helpful and friendly and always do a good job for me and my family. James and Sharon have done a great job helping me with mulitple transactions.

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  Response from the owner

  I’m happy to hear your experience with the team members at this banking branch has been positive, Jeff. We appreciate your feedback. -AJ, Wells Fargo HL Social

• C

  Courtney Manning

  1.0

  My husband and I came in this morning and once seated with the banker attempted to explain my question and its context. She interrupted me at least 3 times before I had to ask, "can I finish my question please?" And I was interrupted again. When I attempted to clarify what I was requesting she got defensive and insinuated I was telling her how to do her job and that she's been here for however many years. Now insulted, I said "I'm not trying to tell you how to do your job, I'm trying to explain myself" since I STILL had hardly been able to complete a full sentence. The bank manager intervened and patronizingly apologized that they were unable to complete my request. Which was not even the problem! It was the constant interruptions and not being listened to. Disingenuous and poor service.

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  Response from the owner

  Thank you for your detailed review, Courtney. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• E

  Emily Cranmer

  1.0

  I’m so tired of having to come into the bank to have issues fixed. AND THEY DONT ACTUALLY GET FIXED. Also, as I’m waiting, they skip me in line, then tell me it’ll be at least a 40 minute wait before anyone can help me. 40 minutes! I don’t have that kind of time to waste on a matter that WAS ALREADY SUPPOSED TO BE RESOLVED.

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  Response from the owner

  Thanks so much for your feedback, Emily. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

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