Wells Fargo Bank Daniels Rd, Winter Garden, Florida

Wells Fargo Bank Reviews

4.8 stars based on 16 reviews

Featured Comments:

• D

  Disney for all

  5.0

  Veronica Salinas was so helpful. She answered our questions. She was professional and yet friendly. I would work with her again.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Veronica. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• F

  Fernando B

  1.0

  I am giving 1 star because does not exist an option for ZERO star. The worst experience ever. The manager caller JT is very negative, he didn’t stop saying 90% with sure that is not possible open my business account, without call the supervisor. My CPA referred Wells Fargo to open this kind of account After he called to his supervisor he changed his mind saying that now can be possible… because he was totally wrong to say the first 10 words “is not possible, you can’t open… you are not us citizen… you go out and re enter in USA”… first of all he didn’t even asked what kind of Visa I have here, he was right assuming strange things about my wife and I, as We were doing something wrong. secondly he is the worst manager ever. Third, worst worst manager again … and go on … I felt 100% discriminated with the way he was talking with us… I was wondering if is because I am Latin. My CPA gave me the phone number os other account manager and I asked him, and he answered that is possible and this terrible manager called JT was totally wrong. I will go to another Wells Fargo far away from this manager.

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  Response from the owner

  Hi, Fernando. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• F

  Fernando Junior

  1.0

  OMG … never ask anything to a account manager called JT. Is the worst account manager ever. He does not know how to solve problems together with clients. This branch has a really high rate probably because who have reviewed didn’t have terrible experience with JT.

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  Response from the owner

  I'm disappointed to learn about your interaction with one of our branch associates. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

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