Wells Fargo Bank Silver Star Rd, Orlando, Florida

Wells Fargo Bank Reviews

3.0 stars based on 22 reviews

Featured Comments:

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  Angelo M

  5.0

  This is by far the best bank 🏦 i’ve ever been too no exaggeration! I have a business account and it does not matter what question ❓ I have there’s always someone ready to help and give me an answer. I love the fact that this location is always clean, employees are outgoing, there’s always an officer👮‍♀️on duty, and everything is always well placed and organized. My favorite banker to go too is Marc! This gentleman 👔 is absolutely amazing. He really knows what he is doing and on top of that he is super helpful. Just be sure to make an appointment 🗓🕰 because if you don’t it will be hard for him to fit you in, everybody wants him to help. Finally, every great team has a great coach. The manager Mr. Brandon is the MVP 🏆 truly a gentlemen and a scholar. From my personal experience he is genuinely a humble person and enjoys helping others! I’m not sure what goes on in this location behind the scenes but everyone is always dressed so well. I’m pretty sure he has plenty to do with it, he is always dressed nice 👔. Overall, this Wells Fargo branch is the best branch to go you can’t miss it. Believe me they will not let you down. 💪🏾🙏🏾

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  Response from the owner

  This is wonderful to see, Angelo. Thanks for taking the time to leave a review! -Casey, Wells Fargo HL Social

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  Mr Obas

  1.0

  It’s a shame these banks take haitian people money and don’t hire Haitian Creole speakers to help the customers

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  Response from the owner

  I appreciate your feedback. Could you email me at [email protected] with more details? Please also include your Google username and mention your review on a Wells Fargo location (no account numbers). I'll escalate your concerns as soon as I receive this information. Thanks so much. -AJ, Wells Fargo HL Social

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  Michelle Hummel

  1.0

  Horrible horrible horrible. While using ATM recently, a draft from inside the bank caused my cash to start blowing away. I caught 2 - $100 bills but the ATM closed on the other $800 and would not provide a receipt. I waited 15-20 minutes while 2 bank managers went into the ATM "closet" and I could hear them laughing and chuckling. When they finally came out, they didn't give me my money back or a receipt, but said I'd have to wait 2 days for reconciliation. I called 911 then soon after closed my account. To retaliate against me for closing my account, Wells Fargo sided with a local hotel where I booked a room due to apartment flooding but hotel room had no phone in the room and was so badly infested with roaches I couldn't stay, so went home to flooded apartment with no running water. Wells is siding with the hotel.

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  Response from the owner

  I'm very sorry to learn about your experience, Michelle. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention your review on a Wells Fargo location as well. I'll escalate your concerns as soon as I receive this information. -Casey, Wells Fargo HL Social

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