Wells Fargo Bank Central Park Ave, Pinehurst, North Carolina

Wells Fargo Bank Reviews

2.1 stars based on 6 reviews

Featured Comments:

• B

  Brooke Ward

  4.0

  Ms. Linda helped me everything was smooth and fine. Only thing was she seemed a little over whelmed that they double booked my appointment time and I’m assuming she was the only one helping people! Other then that no complaints not sure how it happened!

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  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location. If you have any questions or concerns, feel free to contact us at [email protected]. Be sure to include your full name and Google username (no account numbers). Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• a

  anna gao

  2.0

  bank need to notice your customers you are going to temporarily closed, otherwise people like me , who can’t get the important file from the save box. So what can I do now?

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  Response from the owner

  I apologize for any inconvenience, Anna. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• S

  Stephanie Koontz

  1.0

  Greeted very unenthusiastically and was asked, “Don’t you know how to do online banking?” I know how to online bank but I actually wanted to speak to a person that seemed interested in keeping my business. Then she looked up the 800 numbers and gave them to me. I wanted to speak to someone about a mortgage and the signs on the building say, “Insurance, retirement, banking and mortgages”. Seems to me that the signs should say, “800 numbers available.”

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  Response from the owner

  Hi, Stephanie. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

More reviews (3)