Wells Fargo Bank Story Rd, San Jose, California

Wells Fargo Bank Reviews

2.8 stars based on 32 reviews

Featured Comments:

• M

  Margarita Juarez

  4.0

  I don't always know the same because if they know that it is always full here, they never put more ATMs there are always 2. I just wanted to get money and I have to make a line and the staff always speak to customers in a rude way and despise even the man. who guards the door that they have a bad way with customers ..

• C

  Carol Gonzales

  1.0

  Terrible service! I went for an account cancellation and the customer service person did not take the cost of reviewing the documents because it is a long process I had to make an appointment, how illogical if my time is worth a lot it is not my fault that I do not have staff that he attends Then I went to another office and they treated me super well, very grateful for the service.

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  Response from the owner

  Lamento saber de la experiencia que tuviste, Carol. Envíame un correo electrónico a [email protected] con tu usuario de Google, nombre completo, número de teléfono y dirección (sin números de cuenta). Asegúrate de mencionar que publicaste un comentario sobre una sucursal de Wells Fargo. Elevaré estas inquietudes apenas reciba esta información. -Casey, Wells Fargo HL Social

• A

  Angel Gabriel Loya

  3.0

  During the day, It's difficult to read the screens on the outside ATMs, due to the absence of roller screens

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  Response from the owner

  Thank you for your thoughtful review on this location, Angel. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

More reviews (29)