Wells Fargo Bank Biscayne Blvd, Miami, Florida

Wells Fargo Bank Reviews

3.5 stars based on 27 reviews

Featured Comments:

• n

  nina marrow

  5.0

  Excellent service and very helpful and efficient staff.

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  Response from the owner

  We appreciate your feedback, Nina. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• C

  Chantal De Vos

  1.0

  Had a check from WF that I needed to cash and put into my WF account. The manager advised that she would not accept the check because the maker of the check wrote my name in black ink and signed the check with blue ink...but I that I was welcome to deposit through the ATM or mobile deposit. Does that even make any sense whatsoever? Called customer service and they advised that they had never heard of that! Meanwhile, WF illegally and fraudulently opened thousands of accounts for unsuspecting customers...but they will not accept a check with different colored ink! Absolute clowns.

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  Response from the owner

  Thanks so much for your feedback, Chantal. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• M

  Mafe

  1.0

  I’m not sure how this place has anything over 2 stars. It’s small and always crowded. Not sure if they’re understaffed or just not very diligent. I came in on a Saturday and had to wait outside the bank first bc they were out of capacity. This meant there were 4 people in line, 3 being helped and 4 sitting in chairs waiting to get in that line. Absurd. It’s the only Wells Fargo in this area and I’m questioning why I haven’t switched banks yet. This is really not worth it for me to spend an hour waiting in lines to get help. The staff also looks and acts miserable here. This is my second review of this place and I’ve always given no more than 1 star because out of the few times I’ve been here it’s never been a good experience.

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  Response from the owner

  I’m sorry you continue to experience extended wait times at this location, and I want to be sure these concerns are addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

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