Wells Fargo Bank Ne Butler St, Hillsboro, Oregon

Wells Fargo Bank Reviews

2.6 stars based on 20 reviews

Featured Comments:

• H

  He Tries

  5.0

  Been a customer for many years, but 2020 has been full of tough times for me. Every time I need help the people at this location are so great! Inside they are doing a great job with keeping everyone safe and people like me calm which I appreciate during my hard times.

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  Response from the owner

  I’m happy to hear you feel this way. It’s wonderful to see that you’ve had such a positive experience at this location. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• j

  jiyun kim

  1.0

  This is the worst customer service at a bank I’ve ever seen. There’sa bunch of employees standing around staring off into space, maybe they are supervising each other?? while there’s a line of people waiting in line. Incredible.

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  Response from the owner

  This is not the customer experience we strive for, and I hope you'll accept my sincere apology for your experience a this branch. To ensure I can look into your concerns regarding the associates at this location, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• k

  kim chongun

  1.0

  Late, late everyday Drive thru is closed. In some cases, they tell me to go to another store and do it. I hope that Wells Fargo staff will serve customers mainly.

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  Response from the owner

  I'm sorry you feel this way after your visit to this location. I'd appreciate the chance to address your concerns and ensure your feedback is forwarded appropriately. Feel free to send us email at [email protected], and be sure to mention your review, Google username, full name, and phone number (no account numbers). -Jessica, Wells Fargo HL Social

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