Wells Fargo Bank E Main St, Albert Lea, Minnesota

Wells Fargo Bank Reviews

2.4 stars based on 11 reviews

Featured Comments:

• T

  Tracy Thompson

  4.0

  I had good experiences here. I was disappointed that they don't open until 6 anymore. However, the staff were very nice and the services were quick.

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  Response from the owner

  Thank you for taking the time to share this with us, Tracy. I have forwarded your feedback to the managers at this location. Have a great rest of your day. -Shannon, Wells Fargo HL Social

• J

  Joshua Dulas

  1.0

  One star in too many for these crooks. They wont answer the phone, dont have voicemail...dont have time for anybody. Avoid them like the plague and bank somewhere where they ACTUALLY care about you as the customer, because this is not that place! 11/1/2021 Update: I notice how Wells Fargo attempts to show they care by responding to select negative reviewers....Im sure they wont give me the time of day because I have no accounts with them....Well, im actually a banker myself at a small COMMUNITY BANK (really the oposite of these clowns) and the only times I have the displeasure of dealing with them is when I am required to contact them due to a business request with a mutual customer......Wells Fargo, Please realize: by not responding to me, you hurt your customer too. Do you really want to bank somewhere that doesnt have the time of day for you? I say vote with your wallet, do not do business with them. If we all do it, they can be brought down eventually. This bank honestly doesnt need to exist.

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  Response from the owner

  Thank you for taking the time to share this with us, Joshua. This is not the level of customer service we strive for, and I want to make sure your experience is thoroughly reviewed by a specialist. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

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  E Sánchez

  5.0

  I went to the Albert Lea location and had the pleasure of working with the branch manager Joseph, he was very professional and exceeded my expectations ,I really enjoyed the visit.

More reviews (8)