Wells Fargo Bank S Redwood Rd, Salt Lake City, Utah

Wells Fargo Bank Reviews

2.8 stars based on 25 reviews

Featured Comments:

• t

  tt t

  5.0

  I'm leaving a review because of the staff here, especially Annie! I made a kind of difficult request of her and she was kind, patient, and really helped me out. I've been to other locations in the Salt Lake area and haven't encountered the same kind of customer service. The manager and bankers here are really helpful and stand out.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you had such a positive experience working with Annie. I will make sure this feedback is shared with her and her manager. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• S

  Scott Rasmussen

  1.0

  Waited in line for 20 minutes while the branch manager walked around the lobby asking customers why they were there and trying to get them to use the app while the 1 tellers at the counter was trying to get the line of customers helped.

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  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• b

  b blackberry

  2.0

  This branch will be closing soon. Going out of business, this location only. Glad I know in advance. The other Wells Fargo I used to goo to in Trolley Square closed down too. I guess they can't find people who want to work so they combine banks and close down some. This Wells Fargo was in a central location for years so I will choose to do business with my credit union only. Wells Fargo closing too many banks. One would think they have extra funds to keep employees after all the fees they charge. My credit union doesn't charge nearly the amount of fees Wells Fargo does. RIP Wells Fargo in this location.

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  Response from the owner

  Thanks for your review and feedback on this location. If you'd like to speak with a specialist about any specific concerns, please share some more details in an email to [email protected]. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

More reviews (22)