Wells Fargo Bank Nw 27th Ave, Opa Locka, Florida

Wells Fargo Bank Reviews

3.6 stars based on 22 reviews

Featured Comments:

• Y

  Yaima Gonzalez

  5.0

  Henry was very friendly and attentive !

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  Response from the owner

  Hi, Yaima. It’s wonderful to see that you had such a positive experience with Henry. Thank you for taking the time to share these kind words! -Shannon, Wells Fargo HL Social

• S

  Sylvia Kemp

  1.0

  It’s a disgrace that Wells Fargo thinks it’s acceptable to operate subpar branches in the communities of Color. Yes, we deserve better. The office staff is lackadaisical and incompetent. I've been trying to get someone to answer the phone for nearly an hour. Banker Ana C. promised a callback nearly 2 weeks ago! Never got it! Still waiting to resolve my issue!

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  Response from the owner

  This is not the customer experience we strive for, Sylvia, and I hope you’ll accept my apology for what happened. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention that you posted a review on a Wells Fargo location as well. I’ll do my best to address your concerns. Thank you. -Casey, Wells Fargo HL Social

• E

  Evelyn Canela

  1.0

  I went to this branch I denied to cash my son social security check My name was in the check . This branch services it is very bad . Rude customer . I called the 1800 they told and explain that my check can be cash . For the last 6 months I being cashing my son social security check. I’m top of that I opened a new bank account two years ago and wells decide to send a copy of my signature card by mail putting me at rish . They don’t know that people can order check from a third party vendor and by any one have access to my bank account can forge my signature . Also my daughter and I have a join bank account she is an student . I was told student don’t pay for monthly fee into they tiene 24 years old . We are co owner in the account well Fargo is saying that I am the primary . It is no such things as primary and secondary because any one can close the account and withdrawal all the money .

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  Response from the owner

  I'm sorry to read your review, Evelyn, and I'd like to assist you with each of your concerns. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

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