Wells Fargo Bank N Lockwood Ridge Rd, Sarasota, Florida

Wells Fargo Bank Reviews

3.9 stars based on 14 reviews

Featured Comments:

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  Charles Reeves

  5.0

  Needed to setup Payee Accounts for my disabled children, Josh Jones was extremely helpful and professional in accomplishing this monumental task. My thanks go out to him and all the staff at this branch of WF. Highly recommend Josh and this branch office.

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Charles. It’s wonderful to see that you’ve had such a positive experience with Josh and the other team members at this location. Have a great rest of your day! -Shannon, Wells Fargo HL Social

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  Cliff Peek

  1.0

  HORRIBLE!!!!!!!! Went in to initiate a wire transfer. The amount was high enough that I had to meet with a "banker". No banker available. Told to go to their website and make an appointment. (Go to their website? I'm speaking to YOU right NOW!!!!!). Website had no appointments at any branches available for four days. COMPLETELY DEFEATS THE PURPOSE OF A WIRE TRANSFER. Wire transfers are the most basic service a bank offers. WHAT HAPPENED TO SERVICE? I lost the house I wanted to buy to another bidder because I couldn't get my money out of Wells Fargo, because their staff is too lazy to bother to care or even help find someone in another branch to help. This is on the heels of a string of other bad experiences with this miserable bank. Don't entrust your money with them; they have no idea what the value of a customer is or what it means to actually try to help someone. I had already pulled some previous business accounts from them for terrible service encounters. Now I will be closing the last of my accounts. STAY AWAY from these people, they do not deserve to be entrusted with your money.

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  Response from the owner

  I'm sorry to read your review, Cliff, and I'd like to assist you with your concerns. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

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  Joseph Nelson

  1.0

  THIS IS JOE NELSON THE OWNER OF MOLLY MAID. JUST LETTING YOU KNOW AFTER I SAT IN YOUR DRIVE THROUGH TODAY FOR 30 PLUS MINUTES ON A SATURDAY AND WATCHED THE PROCESS 2 VEHICLES THAT CAME IN AFTER ME BEFORE ME. I WILL BE TAKING ALL OF MY BUSINESS TO CHASE.

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  Response from the owner

  Thanks for bringing this to our attention, Joseph. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

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