Wells Fargo Bank S Hampton Rd, Dallas, Texas

Wells Fargo Bank Reviews

3.6 stars based on 16 reviews

Featured Comments:

• C

  Carolina Barahona

  5.0

  the staff is very friendly they cater very well

• L

  Leny Floyd

  1.0

  I had an appointment but the teller was sick unfortunately she never call me to cancel so I showed up, nicely another teller try to help me but unfortunately felt super disrespected because other costumer kept interrupting us to the point to have me waiting sitting down for 20 minutes while he was assisting another person who was late for her appointment and didn't care about my time which or the fact that I was there, super disrespectful I'm glad I didn't open the account at all I wouldn't like to be treated like I didn't matter. Next time all you have to tell the person is to wait that you have someone else you are helping do not make the person wait there everyone's time is important. Worst experience don't come here.

  ---

  Response from the owner

  I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist. Thank you. -Jessica, Wells Fargo HL Social

• W

  Walter Larrick

  1.0

  No tellers can't do anything at this bank.....

  ---

  Response from the owner

  What makes you feel this way, Walter? Please tell me more about your experience at this branch in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Shannon, Wells Fargo HL Social

More reviews (13)