Wells Fargo Bank Little River Tpke, Alexandria, Virginia

Wells Fargo Bank Reviews

3.1 stars based on 15 reviews

Featured Comments:

• B

  Bella N (Bella)

  5.0

  Some of my friends refer me WellsFargo Bank for my startup business and Never had business with them before. 5 stars customer services for this branch and best experience ever. 1st time experience with wells Fargo Bank and never expect it would be that great customer service i will get. I called them and asked for I want to get information for my business account. Should i walked in or make the appointment? Then, I made the appointment with "Sia Saddat" (Senior Business Specialist) I was on time and she was prepared information for me. She took her time and well-explained me the information of their services, my questions of their services and regarding of my business accounts. It took 3 hours and she didn't even loose her smile. End up, I opened a few accounts with them for my business. She gave me all the documents that i should kept and explained so well about all the accounts and benefits . She exactly know what kind of information and services I'm looking for. I enjoyed my time having such a great service with her and I will definitely do more business with them. Everyone service on this branch is very good. They all have eyes contact and warmhearted smiles. However "Sia Saddat" is the best. She become my favorite person now. I do command her and make the appointment with her 1st before you go in. I promise, you will be happy with their services. Good luck to you all . My Favorite Quote : " Today is a good day, To have a good day".

  ---

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Sia. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• S

  Sebat Ashkyar

  1.0

  They have very bad customer services They are mean, rude. They don’t care about customers.

  ---

  Response from the owner

  This is valuable feedback, Sebat. I'm very sorry about the customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• H

  Hien Vo

  1.0

  Worst service I have ever had. I have been a Wells Fargo customer for 15 years. Today I wanted to transfer money to my son’s Wells Fargo account , and they told me that he couldn’t do it because there is no personal banker here. I explain to them it’s emergency and I need money in his account asap. All they can say is we can’t not do it.

  ---

  Response from the owner

  Thanks so much for your feedback, Hien. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

More reviews (12)