Wells Fargo Bank Main St, Hesperia, California

Wells Fargo Bank Reviews

2.9 stars based on 19 reviews

Featured Comments:

• C

  Calvin Everett

  5.0

  Best bank I've been too in the high desert esmeralda was a very excellent representative and the branch manager was also an angel 2 thumbs up for this team

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  Response from the owner

  That's great to hear, Calvin! Thanks so much for the kind review. I've shared your feedback with the managers at this location. Have a great day! -Liz, Wells Fargo HL Social

• A

  Alexis Estrada

  1.0

  ****PLEASE READ**** After going in yesterday to cash my work check, I left the building with my cash. Nothing was wrong with my check and I cashed it just fine. I deposited some money into my account through the atm outside. Wells Fargo online states they cannot hold cash deposits, my money was available to me however today I have a negative balance of -31.05 when I had over 200$ before I fell asleep, I called customer service and they said because my check was possibly fraudulent. I didn't deposit my check I deposited cash. I had bills to pay today and now I can't have my money until Monday, leaving me with late bill fees, and also possibly overdraft fees from something that wasn't my fault at all. For anyone thinking about opening an account with this wells fargo, go down the street to union Bank instead. This is very upsetting. And the Better Business Bureau will be notified.

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  Response from the owner

  I'm concerned about your experience with us, Alexis, and I'd like to learn more about your situation. Please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• E

  Ella S-C

  1.0

  customer service is horrible. the bank tellers have a nasty attitude and never answer the phone.

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  Response from the owner

  Hi, Ella. I'm sorry we haven't been providing the customer experience you expect from us at this location. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

More reviews (16)