Wells Fargo Bank Levering Mill Rd, Bala Cynwyd, Pennsylvania

Wells Fargo Bank Reviews

2.8 stars based on 9 reviews

Featured Comments:

• R

  Rosalind Warren

  5.0

  I have been banking here forever because it is walking distance from my house. I've never had a bad experience. Everybody is super friendly and well-informed. I enjoy banking here.

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  Response from the owner

  I'm so happy to read your review, Rosalind. Thanks for sharing these kind words and I'll make sure to forward your feedback to the appropriate teams. -Nick, Wells Fargo HL Social

• D

  Dow Health

  1.0

  The worst branch to deal with especially Johnathan he’s so rude & no help at all ! He doesn’t even allow you to talk. He continues to talk over you, he has terrible customer service skills. I don’t recommend anyone using this branch especially if you have important business matters. They absolutely do not care about helping you at all !

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  Response from the owner

  This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can forward your concerns to the appropriate team, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• n

  nakia dawkins

  1.0

  Not very welcoming, not concerned about my account being hacked. Tried to give me the run around instead of listening to the problem. The white older guy (Jonathan) in consumer service has poor customer service skills and he’s rude. He kept talking over me while I’m trying to explain I’ve already did everything he was suggesting. All he kept saying was l can’t help you right now. This has been the worst banking experience ever. When customers come to a bank with a problem the staff working there is suppose to accommodate you & make you feel welcome & make you feel as if your problem is their problem. I definitely wouldn’t recommend anyone visiting this branch. Only person willing to help Brian

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  Response from the owner

  I'm sorry to hear about your experience at this locations when you were going through such a a difficult time with your account. I'd like to connect you with a dedicated specialist who can look into these concerns with you. Please mention your full name, phone number, address, and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

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