Wells Fargo Bank US New Port Richey, Florida

Wells Fargo Bank Reviews

3.3 stars based on 16 reviews

Featured Comments:

• D

  DC B

  5.0

  I had a great interaction with the staff today. I neede some money to transfer between bank accounts for my son today. The staff at the desks helped me to get it done quickly because I had to finish by 5PM. One of the bankers went abouve and beyond. Even though her day was supposed to be finished she stayed to help me. I wish I had remembered her name to help her personally; however, I did not get it. Excellent job and great customer service.

  ---

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us. -AJ, Wells Fargo HL Social

• G

  Gabriella Palumbo

  1.0

  I'd leave zero Stars if I could, this Banks has taken so money from My Husband & I and are continuing to screw us over, Wells Fargo closed our Business account where we Receive thousands of Dollars every month & they decided to close to Account after 4 years with ZERO Notice! 2 days before the 1st & the day we were supposed to receive our deposit from our Business..Thousands of Dollars, they closed the account without any notice so once our money was Dropped the account was Closed so we have no Access to our money, so we can't play rent, can't pay our bills and can't buy groceries which we DEPEND on that money & Wells Fargo can't tell us where our money is or how we will receive it, we have Tried going into the Branch, we have tried calling and everyone has been Rude with us and can't tell us where our Momey is or when we will receive the Check, they have also put us into the NEGATIVE with overdraft fees even though we deposited multiple checks into our account..they tell us that have to place our checks on hold and don't have an Answer as to why...its ridiculous and We would like to close our accounts here but I NEED MY money!

  ---

  Response from the owner

  I’m truly sorry for the experience you’ve had with us, Gabriella. Allow us the opportunity to review your concerns. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social

• R

  Ryan W (Bboy Roach)

  1.0

  Worst bank ever, whenever I deposit a check I am told that half will be deposited instantly, and the other half would be deposited after one business day, but here I am 5 days after depositing my check and it still hasn't went into my account, and I'm just racking up late fees with my landlord because I need to pay rent.. whenever I call customer service they tell me there's nothing they can do for me.. this happens all the time.. I go into the bank to tell them and they didn't even seem to want to help me, they just kind of gave me that "sorry for your luck" vibe..

More reviews (13)