Wells Fargo Bank Knox Abbott Dr, Cayce, South Carolina

Wells Fargo Bank Reviews

3.3 stars based on 19 reviews

Featured Comments:

• A

  Aaron Janzen (Clemson Tiger 81/16/18)

  5.0

  Good bank. Great service. Easy parking. In and out and on with my day. I love it!

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  Response from the owner

  Hi, Aaron. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• Q

  Quintina Smith

  1.0

  This location is the absolute worst as far as customer service and long lines. The employees are extremely slow and rude. The loan officer lady was actually rolling her eyes while asking could she assist me. Why the attitude, I have no clue. Thank god I don’t personally bank with Wells Fargo only for business.

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  Response from the owner

  This is valuable feedback, Quintina. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• C

  Christian H.

  1.0

  I went to this same location 5 different times to cash my check and brought 6 different forms of i.d and they gave me the hardest time about my forms of i.d. I was told I could use fishing license. Went all the way home got my license and they then told me yet again that they couldn't expect it! I gave them my driving license my saving account card my other bank card that was just expired by few days but my fishing license was valid and they made me drive back again. IT WAS NO REASON THEY COULDNT CASH MY CHECK. WAS JUST GIVING ME A HARD TIME CAUSE I WAS YOUNGER. AN OLDER WOMEN HAD SAME PROBLEM IN FRONT OF ME AND THEY LET HER DO IT! Long story short went to the location on broadriver they did it the first time no problems and no questions asked.

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  Response from the owner

  Hi, Christian. I'm truly sorry your request for cashing a check turned into such a frustrating experience. To ensure I can thoroughly review what happened, please email me at [email protected] with more details about your visit, and be sure to mention your review and Google username as well (no account numbers). I apologize again for the inconvenience and look forward to discussing this further. -Nick, Wells Fargo HL Social

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