Wells Fargo Bank Mission St, San Francisco, California

Wells Fargo Bank Reviews

3.1 stars based on 19 reviews

Featured Comments:

• E

  Elchin Murad

  5.0

  I was on Friday early morning in this for the very urgent wire transfer, those times I haven't any appointment. I asked Michelle Benita , she told me to try to help me, and within 3 minutes she forwarded me to Mario Toledo. He very quickly completed wire transfer. I respect those persons especially Branch Managers how they take care of each customer. I appreciate each personal form of this Branch. Thanks for helping me!

  ---

  Response from the owner

  Hello, Elchin. It’s wonderful to see that you’ve had such a positive experience while working with Michelle at this location. I've made sure these kind words are forwarded to the appropriate teams. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• T

  TF Vang

  1.0

  This place has horrible service and usually only one to two tellers managing the line. It is sad that I have banked with this bank so long and this is the service it doles out. Need to take my business else where.

  ---

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• B

  Brad Andrews

  5.0

  I've been in this branch several times, and always get friendly and helpful service. Special shout out to branch manager Karen who helped me with a tricky transaction recently.

  ---

  Response from the owner

  I’m happy to see Karen was able to assist with your tricky matter, Brad. Thank you so much for this feedback and have a great rest of your day! -Nick, Wells Fargo HL Social

More reviews (16)