Wells Fargo Bank Sw Martinazzi Ave, Tualatin, Oregon

Wells Fargo Bank Reviews

3.4 stars based on 8 reviews

Featured Comments:

• A

  Arturo G

  5.0

  I want to thank Personal Banker Endeavor Nehrlich for her help last week. I was an existing Wells Fargo client and she helped me set up a Platinum Savings account. No hassles and paperwork completed within minutes.

• B

  Bec Cantrell

  1.0

  Awful experience at this branch. Two weeks ago came in to deposit my paycheck which my company banks with Wells Fargo. I had no issues at that visit and have always had my check cashed then deposited into my account. Today was a different story, went to deposit my pay check and the teller went ahead and deposited it directly as he said my funds will be made available right away due to my paycheck being a Wells Fargo check. He then let me know that my paycheck had a 24 hour hold and said he could reverse it and then cash my check. I agreed as that is what I wanted to do in the first place and have always been able to do in the last 6 years I’ve worked for my company. To my very annoyed surprise, the teller told me my company has an “agreement” that our PAYCHECKS can not be cashed out…. Which makes absolutely no sense at all considering it is a WELLS FARGO CHECK. The teller called someone over who’s suggestion was they can redeposit the check and I can wait 24 hours or they can give me my check back and I can try Walmart if I wanted my funds available. Awful customer service. I have had issues with Wells Fargo in the past and just let it go. After this experience I will be closing all accounts with Wells Fargo.

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  Response from the owner

  Hi, Bec. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• G

  Glenn Copeland

  1.0

  Been here for 45 minutes trying to pull out my money. What happens if the systems stay down? Do i not own my money anymore? Losing my faith in my bank.

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  Response from the owner

  Hi, Glenn. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

More reviews (5)