Wells Fargo Bank Andover Park, Tukwila, Washington

Wells Fargo Bank Reviews

2.9 stars based on 30 reviews

Featured Comments:

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  jessie Tostenrude

  5.0

  Been banking with wells fargo for 10 years and this branch has always been helpful. Today I came in for a change of adress and was helped by a teller named Luana, she was very professional and got me in and out of there quickly and without any problem whatsoever. I will always take the time to review when treated in a professional manner!. Thank you wells Fargo and Luana!

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  Response from the owner

  I'm glad you got the help you needed, Jessie! Thanks so much for taking the time to share. -Casey, Wells Fargo HL Social

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  Abdirahman Mohamoud

  1.0

  I had my worst experience at this branch. I took out cash and they gave me mixture of new and old 100 bills. It turns out that the 4 of the 5 old 100 bills they gave me were counterfeit. When I came back to them, they denied that they gave me the fake money. Now I lost $ 400 because of the incompetence of the staff at this branch. So if you were told that banks don’t give counterfeit money, this branch does.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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  angela cavazos

  1.0

  I have never really liked this location. Now in September 2021 it really sucks. Can't ever get ahold of anyone on the phone they don't make it easy. I only need a money order can't seem to get one through drive-through. Drive-through is always filled because the branch is closed right now. I don't drive. This world is making everything impossible. I think the bank branches can open now. Our world still has to move. I called 4 times yesterday waited for the next available teller for 45 mins each time. This experience right here that I have been going through for about a week now has actually made want to change my bank. I had to give a star to give a review or I would have gave them a zero.

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  Response from the owner

  Thank you for taking the time to detail your experience, Angela. This is not the level of customer service we strive for, and I want to make sure your concerns are thoroughly reviewed by a specialist. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

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