Wells Fargo Bank Jensen Way, Poulsbo, Washington

Wells Fargo Bank Reviews

2.1 stars based on 8 reviews

Featured Comments:

• J

  Julie Hughes

  5.0

  Everyone is always so nice to me! Always smiling, calling me by my name. I appreciate their kindness😊

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  Response from the owner

  That's great to hear, Julie! Thank you so much for sharing this with us and have a nice day! -Liz, Wells Fargo HL Social

• J

  Jason Oberholtzer

  1.0

  I sincerely hope this location improves since it’s the location closest to my home. Poor service and long waits (even when it’s not busy) have been consistent.

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  Response from the owner

  This is valuable feedback, Jason. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -Nick, Wells Fargo HL Social

• W

  W C

  1.0

  Waited in drive through for over 45 mins with only one car in front of me. Lobby not open, No explanations, no signs. The worst customer service experience when I finally got to the window by teller, Natasha, who seemed to think this was ok. This is not the first time experiencing horrible service at this location. Certainly time to consider an alternative bank.

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  Response from the owner

  I'm disappointed to learn about the long wait times and customer service issues you've experienced at this location. I hope you'll accept my apology and allow me forward this matter to the appropriate team for review. Please email me at [email protected], and be sure to mention your review, full name, phone number, and address (no account numbers). I look forward to discussing this further. -Jessica, Wells Fargo HL Social

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