Wescom Credit Union Tyler St, Riverside, California

Wescom Credit Union Reviews

3.2 stars based on 14 reviews

Featured Comments:

• F

  Francisca Enriquez

  5.0

  I’ve been with this bank for over five years and in my opinion they go out of their way helping their clients with all their financial needs. I especially want to thank Crystal for the great service!!!!!!

• I

  Isaac Wold

  1.0

  Honestly where to begin, no phone service without an absurd wait time for one I’m relatively new with Wescom and I can’t ever get ahold of a single employee without going into the branch in person. The customer service section in their app also is good for absolutely nothing as they can do nothing for you without you going into the branch so also pointless to even use it. And then to top it all off my paychecks come to me at a different time of day every single week there is absolutely zero concern with consistency or customer service here definitely gonna be looking for a new bank. Also forgot that they printed my debit card without a proper security code printed on it so I literally can’t pay for things online because of them as well just so it’s evident how much they really don’t pay attention at this bank

• m

  mozzi arrizza

  2.0

  I seriously don't know what happened to Wescom over the years, I been a customer since it was telephone employees credit union, my account starts with 25 so imagine how far back I been with Wescom. Customer service went south, their be rates went up customer service reps are not as courteous anymore. 😢

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  Response from the owner

  Hi mozzi, Thank you for your membership with us. We appreciate your honest feedback. We'd like the opportunity to discuss this with you more so please send your contact info to [email protected] and we'll have a team member reach out to you. Thanks.

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