Westfield Bank Dressler Rd, Canton, Ohio

Westfield Bank Reviews

3.1 stars based on 6 reviews

Featured Comments:

• J

  Jon Miller

  5.0

  Great local bank! Very easy to work with. Excellent staff, always ready to help. Definitely feels like they're looking out for your interests.

• A

  Amanda Williams

  1.0

  This bank has horrible customer service. Do not get a loan through this bank! Their online payment system charges you a $16 fee to pay online but they will not honor the day you made the payment. Even though my confirmation says my payment was accepted and processed and has been taken out of my account.. They do not honor your payment until 3 to 4 days after and then charge a late fee even with proof of confirmation number and payment date. Every time I've been there to pay my loan, they ask if I want to open a checking account- you couldn't PAY ME to bank with them! Don't do it.

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  Response from the owner

  Hi Amanda - thank you for providing feedback. We are sorry to hear about your negative experience. Our retail manager will be reaching out to you directly today. We appreciate your business and look forward to speaking with you.

• F

  Foxy 101

  1.0

  Worst place to get a car loan from. After dealing with them for a few months I'm ready to refinance with another bank just for the piece of mind. They would charge late fees on your payment based on their process date, not the date of payment. Their online payment portal is poorly designed and it took multiple attempts to even set up online access. They make it very difficult to pay online and want you to use their payment portal which adds a "convenience fee." I've never hated a bank until I had the misfortune to discover Westfield Bank. Avoid this bank at all costs.

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