WSFS Bank W Dekalb Pike, King Of Prussia, Pennsylvania

WSFS Bank Reviews

2.0 stars based on 3 reviews

Featured Comments:

• R

  Robert Brodie

  5.0

  I have gotten nothing but great friendly service from the King of Prussia staff. The couple of times I have had an issue, usually my fault entering a password, they take care of it right away for me. I’ve been with them for years.

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  Response from the owner

  Thanks for the 5-star review, Robert! We will share your feedback with our team. It will make their day.

• E

  Edmund DeAngelo

  1.0

  KOP branch Slow service. Takes 5 to 10 mins to get one car through line. Why not open branched and be transparent. Not the 1st time waiting. Only get faster service if no one else is there. Still waiting.

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  Response from the owner

  Thank you for your feedback. Our staff work hard to provide quality customer service at every interaction. We are sorry that you experienced a longer-than-usual wait.

• B

  Bob Patterson

  1.0

  Writing for the old KOP location. Manager Sheryl lied to me about Bryn Mawr being unable to refund my first overdraft. Had the account for years, had balances of over $13000 they were making money on. Called customer service who told me she wasn’t telling the truth. Everyone else at Bryn Mawr is wonderful to work with. Sheryl is a liar, the only compassion she has is for herself and to look good for her superiors.

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  Response from the owner

  Robert, thank you for your feedback. We would like to learn more about your experience. BMT takes seriously your privacy and security. This forum does not provide a secure platform for responding with the details required. Please send us your contact information by completing the form on our customer service page at www.bmtc.com. A BMT representative will contact you and address your concerns.