Zions Bank Head Office S Main St, Salt Lake City, Utah

Zions Bank Head Office Reviews

2.6 stars based on 29 reviews

Featured Comments:

• P

  Pavel H.

  5.0

  Very attentive managers, came with a lot of questions and immediately resolved everything. True, the card went for 2 weeks, I thought it would come faster.

• M

  Michael Skarda

  1.0

  Online bill pay does not show you when the recipient does or does not cash the check. I paid a business via bill pay on April 13th. The money was withdrawn from my account on the 19th. The business did not receive the check. The mail was returned to sender. Its now 7th June. Over 7 weeks latter. Before I called today I had not received any notice about the check not being cashed. I have not received credit. Zions bank needs better user accessible online bill pay tracking. If a check is not cashed then you should receive a timely refund.

• U

  Uma 2rman

  1.0

  I just had a horrible experience here! It started on Saturday when I used a Zions Bank ATM in City Creek Mall. It gave me a receipt showing the amount approved and that I paid the fee, but did not give me my money. I was told by the mall’s help desk to talk to Zion’s Bank to resolve the issue. The branches were closed, so I couldn’t talk to anyone over the weekend. Today I go in and spoke with a young man about my problem. He told me that even though it was a Zion’s Bank ATM, because it was in the mall, it’s not their problem. He said it was mine and my bank’s problem. When I tried to ask for more help and information, he asked with a fake smile on his face: “Do you understand what I’m telling you?” I was so insulted by this! I may be a woman with an accent, but it doesn’t mean I can’t understand what he’s saying! What I don’t understand is how an ATM with their name on it, that they placed in the mall, is not their responsibility. Ultimately, he was not helpful at all and still need to get my $260 back.

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