Advantis Credit Union Sw Scholls Ferry Rd, Tigard, Oregon

Advantis Credit Union Reviews

3.4 stars based on 14 reviews

Featured Comments:

• V

  ViperX9 gaming

  5.0

  I just opened a new account and a line of credit, there has been no other banks that have allowed me to open up credit with them untill advantice, they warmly helped me set things up smoothly, and were perfesional and respectful towards me, there are so many cool cherictures at this little branch, getting the respect that I deserve feels very good. And might I add, the employees here actually called me by my name rather than sir or this customer which really made me feel like a priority customer. Very happy with this customer service.

  ---

  Response from the owner

  Thank you for this excellent feedback! We love helping our members, especially when we can help you reach an important goal. We're very happy you decided to join Advantis, and thank you for your membership!

• K

  Kalen Entiken

  1.0

  Worst Customer service ever!!!!!!! I called them up do to me paying a bill and the company wont take my payment do to my zip code not being correct from my bank. So I call Advantis and nurelain asked for me to verify cvv # birth date and full address which i gave. And Nurelain says how can i help you. I told her my issue that i want to see what zip code they have on file. She goes ok go ahead and verify it with me i said i just verified my info with you (cvv,bd, FULL ADDRESS!) and she wants to play games. I tell her are you kidding me i just gave you my address i need to find out what YOU are looking at as a ZIP CODE. and she says go ahead and verify. I tell her this is unacceptable customer service. and i want to speak to a supervisor and Diana #1417 comes on the line and says i need to give them the zip code. So i gave it to her and guess what. it took 30 minutes just to get this info. Moral of the story. I sell cars for a pretty big dealership and every single customer that sits IN front of me will here thit story in detail. With a little stretch of the truth. I will cancel account and take my chances else where. That was terrible for them to do. It sucks i have to give even one star! This credit union sucks !!!! Now on to facebook, Instagram yelp!

  ---

  Response from the owner

  Hi Kalen, we are very sorry to hear this feedback and have shared this internally with our team. We would welcome you to contact a supervisor in our Member Solutions team at 503-785-2528 as we'd like to learn more and do everything possible to assist you. Thank you for your membership and for reaching out to us.

• J

  Jane & Tom Williams

  5.0

  Wow, it was a fanatastic experience start to finish. We had such a welcoming and efficient team help us with our mortgage that we have now moved our HELOC to Advantis. Customer service and friendly efficiency...Advantis had it all!

  ---

  Response from the owner

  Hello Jane and Tom! We're so glad to hear that our team was able to assist you with a mortgage and a HELOC. Thank you for being Advantis members!

More reviews (11)