Bank of America Financial Center Main St, New Rochelle, New York

Bank of America Financial Center Reviews

3.5 stars based on 13 reviews

Featured Comments:

• m

  mark geary

  4.0

  As I need to withdraw cash in an amount too large for the ATM limit I like the short lines and the availability of ample parking vs the branches near me in the Bronx.

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• D

  Don Winslow

  2.0

  The only problem I have with this bank is that it doesnt have a drive thru. It not good for people who have a disability because they have to go through alot just to use atm. At the previous location it had atm drive thru which was very convenient. I dont know how they build a big bank with no drive thru. SMH

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  Response from the owner

  Hi Don, we apologize for any inconvenience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• H

  Honest T

  1.0

  The staff is rude specially the man who sign in customers. The bankers are not understanding & patient & just want to do their job & go home. I missed my apt for today & when I showed up & begged to be seen, there were only 1 banker working & he refused. I tried to ask him a question at the door but the representative standing at the door rudely closed his door. First, that wasn’t his office door but only the banker has the right to do so, but also I told him that I didn’t have any intention to go in, but just wanted to ask him a question if I could be seen or not as I came late for my apt. Furthermore, there were only banker working there, that was the worst Bank of America I never went to! The man named Torres is the guy who closed the banker’s door & the banker refused to see me stating that I missed my 11am apt. I went there the previous day & a representative by the door standing in front of the computer (I think his name is Michael) kindly made that 11am apt for me, but I couldn’t be seen when I showed up late for my apt. The Worst Bank of America!

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  Response from the owner

  Hello. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us and we'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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