Bank of America Financial Center Victory Blvd, Woodland Hills, California

Bank of America Financial Center Reviews

2.2 stars based on 26 reviews

Featured Comments:

• A

  Aida Abkarians

  5.0

  To whom it may concern, We are a very long time Bank of America Customers, probably about 35 years. All these years we have had nothing but a great experience. But I want you to know about a young lady at your Woodland Hills branch on Victory. Her name is Bronica Nazaruazar. I hope I have the correct name for her. She is wonderful. Very professional and extremely courteous and knowledgeable. She makes banking a pleasure and always smiles and spends time to explain everything to us. She is always available to help and very polite and kind. Because of her we will always bank at Bank of America. Thank you for having such a wonderful Young lady working at your bank. Your leadership in choosing the right people is the reason we are and have been clients of Bank of America for decades. Sincerely yours, Dr. Razmik Abkarians and Aida Abkarians Sent from my iPhone

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  Response from the owner

  Hi, Aida. Thank you for being a valued Bank of America customer. We appreciate you letting us know how helpful Bronica was during your financial center visit. Thanks for taking the time to let us know what we’re doing well. ^alma

• R

  Rachel Maciel

  1.0

  The bank manager at Farrah was extremely un willing to help me with my banking she was rude and made me wait forever even though there was nobody in the bank

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  Response from the owner

  Hi Rachel. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• ד

  דור פרייזלר

  1.0

  The "manager" Farah has 0 in castumer service i was wating 15 min for them to open so i can get some help and go back to work. after wated for the casher ive been told that only a banker can help and that i should wait again. ok il wait. after a few minuts the "manager" reach fainelly to help. then she said that only her banker can help me and he got stuck in trrafic for another hour!!!!!!!!!! i told her that i wated 15 min for them to open and i need only 2 min help. She turned and walked away. whatttt. i asked for her name she answer i am the manager.

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  Response from the owner

  Hi. We're disappointed to hear that your experience with Farah wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^tasha

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