Bank of America Financial Center Park Ave S New York, New York

Bank of America Financial Center Reviews

3.1 stars based on 12 reviews

Featured Comments:

• S

  Selenia Hill

  5.0

  Jordan and Amnol are always professional and willing to help. Their customer service skills are awesome. I visit this location at least once a week and they’re always smiling and willing to go above and beyond with all my banking needs. Thank you both for your exceptional work. Need more tellers like them!

  ---

  Response from the owner

  Hi Selenia. Thanks for letting us know how helpful Jordan & Amnol were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• c

  calvin Fan

  1.0

  Horrible Bank manager. I have been going to this bank and depositing escrow checks for my company for years. He woke up on the wrong side of the bed one day and made his own rule and deemed my checks need to be made out to a certain entity. Note that I go every week and deposit over 40 checks never once has there been a problem which I told him. His explanation was it doesn't matter what happened before and in the past it might cause a problem in the future in an annoyed and arrogant tone. I Went the next day with an indemnity agreement with BOA that allows us to deposit third party checks which I showed paperwork for and that shut him up real quick. He reluctantly accepted my checks and the next week I came in to deposit checks he didn't even come out he just told the teller he wasn't accepting my checks even though I have an indemnity agreement. I walked 3 blocks down to the next BOA on 6th ave and they took my checks no problem.

  ---

  Response from the owner

  Hi Calvin. We value your business and are sorry to hear this happened. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

• S

  Suzanna Tharian

  2.0

  No notary! Such a simple customer service item that so many banks provide so easily

  ---

  Response from the owner

  Hi Suzanna. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

More reviews (9)