Bank of America Financial Center N Lincoln Ave, Chicago, Illinois

Bank of America Financial Center Reviews

2.7 stars based on 24 reviews

Featured Comments:

• I

  Izzy Macini

  5.0

  I was never taught the correct mindset about credit and I was interested to learn more about it, credit cards specifically. Laura was patient and kind to work with, made me very comfortable with an uncomfortable topic for me. Would recommend her services to anyone I know.

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  Response from the owner

  Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs.^alex

• A

  Anastasiia Koval

  1.0

  Very disappointed with the service. I made two appointments, they canceled them both on their end. I still took time off and came because I needed to fax the paperwork. Laura Torres told me that she doesn’t have time but she will take my paperwork and will send it later. She promised to call me back to confirm that she actually did it. Never received a call back.. don’t know if she sent it or not..

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  Response from the owner

  I'm sorry to hear about your experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• C

  Candid-Kanakē R

  1.0

  This place is a disaster! .. Refuse to allow me to speak with anyone regarding my account even though they had no one there. Said I needed an appointment.Then a trainee was left alone at the cashier counter and she seem to not have a clue to do the simple transactions. Went for help twice. Then after all that I still didn’t get finished doing all I needed to get done.Another worker came and said that because she’s new she Not authorized to do something a second time I didn’t understand I just left After 15 minute wait and 20 minutes at the counter waiting for them to figure it out. Just a waste of my time stopping in there.

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  Response from the owner

  Hi, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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