Bank of America Financial Center Sunrise Hwy, Bay Shore, New York

Bank of America Financial Center Reviews

2.6 stars based on 6 reviews

Featured Comments:

• j

  joann Henry

  5.0

  They very nice there, I love going there Everyone is so helpful n friendly.

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  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^tiffany

• A

  Anne PierreJoseph

  1.0

  This breach is the worst when I mean the worst the worst I wish I didn’t have to give that 1star I would never come back to this branche they treat you like dirt under their shoes the female manager is worst the only nice person that’s was trying to help me was Katia I believe she’s haitian she was the only human being in there after that all of them are very nasty and rude

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  Response from the owner

  Hi Anne. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  Demishia Ocasio

  1.0

  This is the most unprofessional bank I have ever been to in my life. No one greeted us, ok no problem I know it can get busy. No one came up so my husband went to the teller. We made an appt for 3:30pm. My husband waited online to request assistance. The teller said she would tell the Notary. I go back to the teller after waiting and then the teller says you have a notary waiting for you. We sit down and in less than a minute she says with an attitude how many documents is it. She was like well I’m with another customer so I’ll come back later. Ok so let me get this right? My husband just saw you when he went to the teller counting money with a manager. So do you have another customer or just trying to hurry up and get out of work? Also if you were with a customer are you saying the bank doubled book? We make an appointment and we wait over 15 minutes and then she says you just got here and she has to go within a minute. Bank of America has to do better. I know times are hard hiring quality staff but they are a representative of your business and tarnishing it.

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  Response from the owner

  Hi, Demishia. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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