Bank of America Financial Center Bergenline Ave, Union City, New Jersey

Bank of America Financial Center Reviews

2.4 stars based on 42 reviews

Featured Comments:

• J

  JUAN GUERRA

  5.0

  Very good attention from the customer service staff and at the checkouts, they are very kind, and they always solve the problem for you, thank you, I have been a client of them for 2 years, THANK YOU ..

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  Response from the owner

  Hi, Juan. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^alma

• O

  Oscarh Garcia

  1.0

  What horrible service waiting over an hour just to ask a question. It's amazing how people don't care. And that window line, 5 people in one hour what terrible service. Today July 12 at 1 pm I just entered the bank and there is no teller says that within an incredible hour every day worse

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  Response from the owner

  Hi Oscarth. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. We appreciate you coming in. We offer convenient alternatives for some transactions available at the financial center. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. Please let us know if you have questions about handling these items through Mobile Banking, you may reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  David Guzman Team Francesco at Christies Int. RE (NJ Realtor)

  1.0

  Terrible service. I highly advise anyone to stay away from this branch. They only have one processor and they have long lines just do wire transfers or any other issues. If I can give zero stars I would! I tell all my clients to stay away from this branch and this bank altogether. Terrible service. They have only one person attending to special cases or transfers. They take too long between one person and the other. I always tell my clients not to use that bank and that office. It is a headache.

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  Response from the owner

  Hi, David. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

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