Bank of America (with Drive-thru ATM) Honeygo Blvd, Baltimore, Maryland

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 16 reviews

Featured Comments:

• J

  Jennifer Januszkiewicz

  5.0

  I love that I don't have to get out of my car at night to use the ATM. The area is pretty safe, but still. There is also a walk up ATM and a bank lobby. I've never been there at peak hours but I've never had a long wait despite there always being a few other customers. Appointments are needed for more complex transactions. The tellers are pleasant, efficient, professional and knowledgeable.

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  Response from the owner

  Hi Jennifer, thanks so much for taking the time to share your feedback with us. We're so glad to hear that your recent financial center experience was seamless. Thank you for the review and for choosing Bank of America! ^matt

• K

  Kalpana Paudel

  1.0

  I used the drive thru ATM and put in some money. I put $1200 but it only $300 showed up in my account and the receipt. The receipt says there was a problem and provided a number to call to get the issue resolved. I called the number and they said it will be about 1-2 days wait for the money to show up. I was like okay I’ll wait. It didn’t show up after 4 days. We don’t have time to sit and wait for the money to show up. Later when I called they said it might take up to 45 days. I get that they are making sure that there is no scamming involved. But my receipt literally says there was an issue. Are you gonna pay the fees of my overdue bills? Get you atm fixed or close it down.

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  Response from the owner

  Hi, Kalpana. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^alma

• r

  raco

  1.0

  Please look for different location. This is the nearest location from my home, but since they are located in shopping center they have to reserve coins for them I guess, I have small business and costantly get changes for business. They limit the amount of changes you can get and guess what other locations do not limit them. They tell us what they have and i decide how much i want to take. But this gentlman name Reginald does not tell me when they get coins shipped and they are always low on coins. Why do I have to drive 20-30 minutes to get coins from other location every week to get coins? It should be first come first serve and if you are always low on coins you should be ordering more. Oh also he told me to come tomorrow for more changes what a joke

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  Response from the owner

  Hi Raco. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^tasha

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