Bank of America (with Drive-thru ATM) Cold Spring Rd, Rocky Hill, Connecticut

Bank of America (with Drive-thru ATM) Reviews

2.5 stars based on 12 reviews

Featured Comments:

• J

  Jaden Payette

  5.0

  That Jordan, very fast and efficient glad this branch is open again, along with Allana the people here at Bank of America go out of there way to really help you out

• K

  Keyur Shah

  1.0

  Highly dissatisfied with overall services at this location. Had to wait over an hour to wire money and another time I was advised not to wait as they are one hour away from the closing and will not be able to do wire for me. I would avoid this branch at all cost

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  Response from the owner

  Hi Keyur, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• A

  Ankita Heath

  2.0

  This bank is not run efficiently. They have one person working the front everytime I go and she is extremely slow and never worried about the line of people waiting. If you’re gonna only have one teller make sure they are quick and knowledgeable and don’t have to wait every five min for an override cuz she’s not qualified enough to do the transaction herself. Also the customer service is terrible..

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  Response from the owner

  Hello Ankita. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

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