Bank of America (with Drive-thru ATM) Beach Blvd, Buena Park, California

Bank of America (with Drive-thru ATM) Reviews

2.1 stars based on 44 reviews

Featured Comments:

• m

  mariyo bruss

  4.0

  all good besides the unorganized lines.

• P

  Parri Wilder

  1.0

  If I could give zero stars, I would. I went in at 10am on a Wednesday. 10am is my lunch hour because I start work at 6am. Only two tellers “working” (an hour after the bank opens). I was the 5th person in line. Not too bad (I thought). Boy was I wrong! I was literally in line close to 45 minutes. It seemed that every transaction required the tellers to leave the counter repeatedly. And after every transaction was completed, instead of calling the next customer, like a good bank does, they’d disappear again for a period of time (either through a door, or walking over to another employee, that’s not helping customers, to talk). Then, come back to the counter, fiddle around for a few minutes THEN call the next customer. And ALL the people behind the counter seemed oblivious to the growing line of people. Once it was my turn, I was told my transaction (a wire transfer) had to be handled by the person in the lobby. By that time, there were approximately 20 people waiting for the two “disappearing tellers”. Exasperated, I went to the lobby line (one person working). I was the 4th person back. After several minutes, I saw the same pattern. The person leaving repeatedly. I LEFT. TIME TOTALLY WASTED.

• J

  Jong Lim

  1.0

  When I go to cash out, I don't think it's the same as throwing money away with the customer ID twice, not once!!! A manager who was upset and talked to his manager, but showed a slightly unconventional attitude... A manager who said goodbye. I will never go to this bank and cash out again....

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