Bank of America (with Drive-thru ATM) E Point St, East Point, Georgia

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 32 reviews

Featured Comments:

• A

  Ashley Segura

  5.0

  I’m from South Florida and I’m in GA on a vacation, I went to the east point location and was greeted by a gentleman by the name of John Fisher. I left my debit card in FL and thought I would be able to go into the branch and receive a temporary card. John greeted me immediately and asked what I was there for, he told me that BOA no longer provides temp cards which made me a bit upset. However, he showed me how I can use my digital wallet while I am on vacation, in addition he showed me I could raise my debit card limits. This changed my mood drastically and I thanked him. He invited me to sit and talk about my auto loan which is not with BOA but I didn’t have the time. This is why I bank with you guys.

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  Response from the owner

  Hi Ashley, We’re glad to hear the process went smoothly. Thanks for letting us know how helpful John was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^sam

• C

  Courtney Fowler

  1.0

  This is the slowest bank ever. Always one teller and is the only bank that inside is open near west end. Not to mention they only letting like 3 ppl in at a time. Plus have seniors standing for long period of time and outside in the heat. This is crazy and the pandemic shouldn’t be an excuse at this point.

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  Response from the owner

  Hi Courtney. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

• i

  ismael zuñiga

  1.0

  Bad service! Today I attended my appointment on time at 3:30 and they couldn't see me. I waited 30 more minutes for them to tell me that they couldn't see me due to their lack of time. They just make appointments to waste your precious time and they're supposed to help us.

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  Response from the owner

  Hi Ismael. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

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