Bank of America (with Drive-thru ATM) W Uwchlan Ave, Exton, Pennsylvania

Bank of America (with Drive-thru ATM) Reviews

2.7 stars based on 25 reviews

Featured Comments:

• S

  S G

  4.0

  I would definitely recommend to avoid this branch for any banking service or explore other banks in and around this area. It was so difficult to get an appointment for a wire transfer at this location as all the staffs were neck deep engaged with work and the issue is with their attitude; not the busy schedule. We finally received an appointment for the next day; and today we realized that they cancelled the appointment without even informing us. Unbelievable! Latest update: Recent appointment with BofA was really great and appreciate all the help I received. Updating the rating.

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  Response from the owner

  We are sorry that we did not meet your expectations. You may also be able to complete this transfer conveniently within online banking. If you need further assistance with this, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• J

  Joel Rudolfo

  1.0

  The manager and the teller don’t convey professional and appears to have a lack of understanding and knowledge of customers services. I try to withdraw from my checking account using my driving license but the teller insisted in getting a text message Very aggravating is Bank of America

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  Response from the owner

  Hi Joel, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• L

  Luna R

  1.0

  The lack of training for stuff at this location is worrisome. When I went in person and tried to exchange some foreign currency at this location, the teller simply told me "no we do not take foreign currency here". When I said it's shown on BOA website that it can be exchanged at any financial center, she insisted "no we don't do that here". So I asked help to find where I can do the exchange at any nearby branch of BOA, she just said "just look up on the website" and then tried to get rid of me by signaling the next customer to come up to the window.

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  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

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