Bank of America (with Drive-thru ATM) Apollo Beach Blvd, Apollo Beach, Florida

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 27 reviews

Featured Comments:

• J

  JULIO GARCIA

  5.0

  Great bank great customer service here in Apollo, Chicago, and everywhere, and Bank of America is a safe online bank also.

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  Response from the owner

  Hi Julio. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. And the wonderful shout out! ^susan

• C

  Calvin Plummer

  1.0

  Completely and udder garbage of a bank I did not want to but only one that was able to open and estate account just to be lied to have black and white paper stating dates everything will be put on a hold and it will be put to the max days no one will help over 20 min on the phone even a supervisor said no they ain’t gonna call or anything to verify another banks check they say their check holds are subject to change but no where does it say that it says on the printed paper from this establishment a certain date not 7 more days from that day I asked what hd code c meant well sir I don’t know I would have to research it smh your suppose to know this they said sorry but nothing we can do your just going to have to wait an extra week for the check to clear they ain’t for the consumer or anyone holding an account they would rather just collect fees and such

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  Response from the owner

  Hi Calvin, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• D

  David Satchell

  2.0

  Super disappointed. Just trying to deposit cash. The customer service agent, who was very nice by the way, turned me away because it was a personal account rather than a business account. The problem is that they don't have tellers. But you will have a teller to take cash and deposit it from a business but not an person? Bank of America has always been so complicated. Now, I have to drive another 8-10 miles to make a deposit? Com'on man.

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  Response from the owner

  Hi David. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. We appreciate you coming in. We offer convenient alternatives for some transactions available at the financial center. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. Please let us know if you have questions about handling these items through Mobile Banking, you may reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

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