Bank of America (with Drive-thru ATM) Palm Dr, Desert Hot Springs, California

Bank of America (with Drive-thru ATM) Reviews

2.3 stars based on 24 reviews

Featured Comments:

• R

  Richard Tullio

  5.0

  Been a bank of America customer for 30 years the past 3 years the service has gotten bad now theyare closing banks thinking about changing to chase at least they are open

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  Response from the owner

  Hi Richard, We value you being our client for 30 years. If you have a Bank of America question or concern, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

• R

  R. W.

  3.0

  How long will the DHS branch be "temporally" closed. There is no apparent reason for the closure. It just sits there with the doors locked for month after month now. This is beyond what anyone expects in a "temporary" closure. And there is no sign on the door, informing customers when we can expect it to reopen

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  Response from the owner

  Hello. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jesse

• A

  Angela Cortez

  1.0

  Worst equipment EVER!! The drive up ATM was functioning exactly 1/2 of the 2 + years I've gone there (which was at least twice per week). The line was RIDICULOUS every time and again, the machine was broken 50 PERCENT OF THE TIME. I am not at all surprised this bank closed with ZERO NOTICE. The customer service was no faster....maybe friendlier but when you worked your own slow pace and do nothing the customer could not do themselves....well friendly should come easily....

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  Response from the owner

  Hi Angela, We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. If you need further assistance with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

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