Bank of America (with Drive-thru ATM) S Flamingo Rd, Cooper City, Florida

Bank of America (with Drive-thru ATM) Reviews

2.3 stars based on 10 reviews

Featured Comments:

• l

  lior ofir

  4.0

  I think overall they are doing a good job and responsive

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  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^Matthew

• K

  Kari L

  1.0

  The lack of respect, empathy and customer service the staff and manager at this location provide is embarrassing. I witness how a cashier and manager treated a customer today and will be closing my account today. Sometimes seen how they treat others makes you wonder if you will be treated the same. I understand now why this location has such poor reviews

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  Response from the owner

  Hi, Kari. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel

• C

  Curt Nightingale

  5.0

  Banks are supposed to be courteous and nobody bothers to leave a nice review cause it’s expected. But as soon as a person gets upset, they run to Google to voice their displeasure. I have banked inside at the Cooper City location many times and actually look forward to going inside. I am always greeted nicely when I walk in and the tellers are always nice and seem genuinely happy to be there. Great people, great location.

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  Response from the owner

  Hi, Curt. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

More reviews (7)