Bank of America (with Drive-thru ATM) E Louetta Rd, Spring, Texas

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 37 reviews

Featured Comments:

• Y

  Yesenia Brizuela

  5.0

  My experience was great! After a bad experience with Wells Fargo I came to this branch to open an account and Ryan made our experience fast and easy for my husband and me. Yeah we did wait a few minutes to be attended but that is understandable we were walk-ins did not schedule an appointment. I hope this welcoming experience continues at this branch. I also have a Capital One account and I am debating if I should close my account with them and just keep my BOA account. Let’s see how it goes.

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  Response from the owner

  Good morning Yesenia. Thanks for letting us know how helpful Ryan was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. Welcome to the Bank of America family! ^michael

• Z

  Zedy 98

  1.0

  Came there to deposit money today May, 31. The cashier with the glasses was so rude. She asked me to organize my money for her to put in the machine. I told her if she asked me nicely, i would help her, and do not tell me what to do. She was about to give the money back to me and refused to do her job. Is that how you treat the customers? She said that she "helped" me to deposit my money, so i had to help her organize my money. I said i was there to deposit money and not to help anyone. And she gets paid to sit there and does her job, she doesn't help anyone. I consider to another bank now. Everytime i go there to deposit, i always get bad experiences

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  Response from the owner

  Hi, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• j

  jraxes Quinn

  1.0

  This banks is always slow with service. Al's the atm never work right either you can't get cash or they are just not working.

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  Response from the owner

  Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our ATM team. Our team apologizes for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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