Bank of America (with Drive-thru ATM) 112th St, Everett, Washington

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 24 reviews

Featured Comments:

• s

  sarah Edward

  5.0

  Best branch around my area! Very nice crew they are helpful and welcoming.

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  Response from the owner

  Hi Sarah. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^ines

• S

  Stephen A

  1.0

  Friday afternoon... most of America's payday. There is 1 teller..18 people in line literally out the door. This is why boa is trash.

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  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by depositing your item through the mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• k

  kity kat

  1.0

  Initially I came into the bank the day prior and I was asked to return the next day because there was no appointments available (that was around 2pm.in the afternoon) Jill requested I provide additional documents that I don't carry with me on a day to day basis. Next Jill insisted for me to return to the bank with the documents in order to resolve a relatively simple issue. When I got to my car and phoned BOA online they were very polite and confirmed I did not need the additional documents Jill previously required.. BOA just needed my permission over the phone. Jill attempted to manipulate me by pretending not to understand basic concepts over my account. It appeared as though she even pretended to talk on the phone-strange.Jill overtly admitted to using my personal information from my banking address she had privilege to google my real estate information while I sat in her cubical. First, my privacy was breached and I was compelled to sit and listen to Jill compare her real estate investments to mine Second, Jill made the assumption that I could not afford to purchase my home in todays market. I do not appreciate the mistreatment. Violating my privacy in this manner and becoming a problem for me instead of collaborating adult. Raises multiple concerns besides privacy rights therefore, trust has been broken with this branch. I recommend the District Manager is made aware of my concerns and takes the appropriate actions.

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  Response from the owner

  We value your business and are sorry for your recent experience. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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