Bank of America (with Drive-thru ATM) Main St, Concord, Massachusetts

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 13 reviews

Featured Comments:

• D

  Dan Rossignol

  5.0

  Met with Cheryl today. What a pro. Thanks for all your help.

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  Response from the owner

  Hi Dan. Thanks for letting us know how helpful Cheryl was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• A

  A Hillery

  1.0

  I am pretty unhappy that my financial institution has just closed up shop in my town. Very inconvenient. Terrible customer service. No communication as to if or when they will re-open.

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  Response from the owner

  We are sorry that we did not meet your expectations and know that your time is valuable. We will certainly be sharing your feedback with our leadership team. Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors. You can quickly find financial center hours here: https://locators.bankofamerica.com/. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• C

  Chelsey Remington

  1.0

  This branch has not been open for about 2 years. Major bank the size of B of A can’t maintain an open office in a town of 18,000 people. Useless.

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  Response from the owner

  Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors. Our website is updated real-time as locations reopen. Here is a link that can help you quickly find our locations and hours: https://locators.bankofamerica.com/ . If you need further assistance please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

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