Bank of America (with Drive-thru ATM) Kingswood Dr, Citrus Heights, California

Bank of America (with Drive-thru ATM) Reviews

1.9 stars based on 38 reviews

Featured Comments:

• K

  KEVIN MINASYAN

  5.0

  WOW Super nice staff. To the xenophobes.... Everyone here speaks English just fine "Kind, friendly, respectful, & professional is what i would say about Veronica." Great service and bilingual. Great place to bank. Great customer service personnel specially Veronica who made my experience fast and easy. Very accommodating lady. I highly recommend Veronica at Bank Of America. This branch is so fast! Everyone who works here is so friendly, helpful and efficient. I am so glad I decided to open an account here! I highly recommend this branch...

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  Response from the owner

  Hi Kevin. Excellent! Thanks for sharing your experience and positive feedback about Bank of America. Thanks for letting us know how helpful Veronica was during your financial center visit. We value having you as a client. ^nicole

• C

  Christina Holzberg

  1.0

  This is the worst branch to be at. There is no communication between tellers and people on line. They just recently put in a business line that takes longer then the regular line. Today I went to the business line and the teller made me get back into the regular line. One person later they opened the business line and didn't ask for business client's. Horrible!

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  Response from the owner

  Hi Christina. We value your business and are sorry that you were disappointed and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• A

  A Ross

  1.0

  Don't go here!! They are unorganized and very bad customer service. This is EXACTLY why I hate banks. Never again!! Sham on bank of America for allowing this branch to remain open.

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  Response from the owner

  Hello. We are disappointed to hear this and would like a chance to connect and find out more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

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