Bank of America (with Drive-thru ATM) Grand River Ave, Farmington Hills, Michigan

Bank of America (with Drive-thru ATM) Reviews

3.2 stars based on 17 reviews

Featured Comments:

• R

  Robert Hodgeson

  4.0

  I decided to take my accounts and my businesses to this Bank of America, as the PNC Bank on Grand River has a terrible new manager that I no longer wanted to bank with. While the wait time was a bit long to see someone, even with an appointment, the staff is incredibly friendly and was able to assist me in opening my personal and business accounts. It was an easy transition, and so far, everything from the online banking to the customer service has been great. I am so happy to deal with the staff and manager here and it is so much more superior than the service I got at the PNC Bank down the road.

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  Response from the owner

  Hi, Robert. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^alma

• M

  Mollie Merchant

  2.0

  Bank of America has a good online system but this branch is ineffective. The drive thru is closed and the teller service is extremely slow.

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  Response from the owner

  Hi, Mollie. We are sorry that we did not meet your expectations. We appreciate you coming in and you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• B

  Bill Croitori

  5.0

  I belong to Bank of America for many years I always able to get my paperwork done the right way no problems at all why do you do that

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