Bank of America (with Drive-thru ATM) N Central Ave, Phoenix, Arizona

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 35 reviews

Featured Comments:

• M

  Michelle Serrano

  5.0

  I loved going to this bank when it was open. Ive not been in in a while. Is this location opened back up for regular hours?

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  Response from the owner

  Hi Michelle. This Financial Center has been temporarily closed. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^ines

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  Mipan Zuzu

  1.0

  Don’t bother going to the ATM here, 95% of the time it doesn’t have money to dispense. Make sure the next B of A you drive to, has an ATM that’ll give you your money.

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  Response from the owner

  Hi, Mipan. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. Here is a link that can help you quickly find your nearest locations and current hours: https://locators.bankofamerica.com/. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• A

  Ashley Rivera Hernandez

  1.0

  Highly don’t recommend working with this Bank! The loan officer that we were appointed made a big mistake in my husband‘s income when calculating his debt to income ratio in While inputting the data he made a mistake and inflated my husband’s monthly income. this resulted in my husband getting an inaccurate loan approval letter. He then stopped communicating with us and it wasn’t until a week before our closing date that he finally after pulling it out of him told us he had made a mistake and it cost us our earnest money of $1500 and our dream home. Save yourself the headache in the hard ache this transaction also almost left us homeless since we were leaving to drive to Texas where we were purchasing our home The week of closing and has caused us financial distress as we now had limited funds to acquire a rental at the last minute. I am extremely dissatisfied disappointed with the service we received from Bank of America. He showed no accountability no remorse and they didn’t even offer our earnest money back since it was their error that cost us our earnest money! They left us high and dry. You would be better off getting your loan some where else! What ever you do don’t work with a Nathan Martinez

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  Response from the owner

  Hi Ashley. We'd like to hear more about your experience with Nathan so we can improve. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, ZIP code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. Thank you. ^susan

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